At Power Reels, we respect the privacy of our users and are committed to protecting it. This Privacy Policy explains how we collect, use, and disclose information from you when you visit our website or make purchases through our online store. Please read this policy carefully to understand our practices regarding your personal data.
What Information Do We Collect?
We collect both personal and non-personal information from you to provide our services and improve your shopping experience. The types of information we collect are:
Personal Information
- Contact information such as your name, email address, phone number, and shipping/billing address when you create an account or make purchases.
- Payment information such as your credit/debit card number, expiration date, CVV code, and billing address when you make purchases. This information is processed by third-party payment processors and encrypted to ensure security.
- Account information such as your username, password, order history, and any other information you provide in your account profile.
- Communications between you and Power Reels via emails, chats, or phone calls. We may record phone calls for quality assurance purposes.
Non-Personal Information
- Device information such as your IP address, browser type, operating system, internet service provider, device identifiers, and language settings.
- Usage information such as pages you visited, products you viewed, search terms you used, and how you interact with our website.
- Location information such as your device’s approximate geographic location as determined through IP address or GPS.
- Cookies and other tracking technologies to understand how you interact with our website and provide a customized experience. You can control cookie settings through your browser settings.
How Do We Use Your Information?
We use your personal and non-personal information in the following ways:
- To provide our products and services to you, process orders, and manage your account.
- To communicate with you regarding your purchases, account, inquiries, and our products/services.
- To customize your browsing experience by showing recommendations and advertisements that may interest you.
- To improve our offerings and website functionality based on usage data and feedback.
- To detect and prevent fraud, spam, abuse, security risks, and fulfill legal obligations.
- To aggregate non-personal data for business analytics and improvements.
When Do We Disclose Your Information?
We do not sell or rent your personal information to third parties. The circumstances in which we may disclose it are:
- To third party service providers and partners who assist us in operating the website, conducting our business, fulfilling orders, and serving you. This includes payment processors, suppliers, support providers, etc.
- To comply with the law, enforce our policies, or protect our rights and property or that of others.
- In connection with a merger, sale, or acquisition if Power Reels is involved in such a transaction.
- With your consent or at your instruction to do so.
- To anonymized third parties for analytics, marketing, advertising, or other uses.
How Do We Store and Protect Your Information?
We aim to follow best practices when it comes to securing your personal information. Some key ways we do this are:
- Using HTTPS encryption for data transmission.
- Encrypting sensitive information such as passwords and payment info.
- Restricting access to your personal data on a need-to-know basis for staff.
- Reviewing and updating security practices periodically.
- Maintaining physical and electronic safeguards to prevent unauthorized access to systems.
However, no method of storage or transmission over the internet is 100% secure. We cannot guarantee absolute security.
Your Choices and Rights
As a user, you have certain choices and rights regarding how your personal data is used:
- You can update account information or cancel your account at any time through your account settings.
- You can choose not to provide certain non-essential information, but this may affect your user experience.
- You can opt-out of receiving marketing communications from us by using the unsubscribe link.
- You can request to access, correct, update, restrict, delete, or obtain a copy of the personal data we hold about you through our contact information below.
- You can object to processing of your personal data or ask us to restrict processing.
- You can port your data in a structured, commonly used format to take to another provider.
- You can contact us to withdraw consent you have provided previously.
- You can opt-out or object to consent-based processing of sensitive information such as biometric data.
- You have the right to lodge a complaint with your local data protection authority if you believe we have infringed data protection laws.
Cookies and Website Tracking
We and our partners use various technologies to collect and store information when you visit our website, and this may include using cookies or similar tracking technologies to analyze website traffic, customize content, and improve your browsing experience.
You can control the use of cookies through your browser settings and other tools. Please note that opting out of interest-based advertising does not mean you will no longer receive ads from us.
Links to Other Websites
Our website may contain links enabling you to visit other websites of interest easily. We are not responsible for the privacy practices or content of such other websites. We suggest contacting them directly for their privacy statements.
Children’s Privacy
Our website is not intended for children under 16 years of age. We do not knowingly collect personal data from children. If we become aware that a child has provided personal data without parental consent, we will take steps to delete such information. If you become aware that your child has provided us information without your consent, please contact us.
Changes to This Privacy Policy
We may change this Privacy Policy from time to time to reflect updates in our business, legal requirements, and evolving security/privacy best practices. We will indicate at the top of the policy when it was last updated. Any changes will become effective immediately upon updating the policy on our website. You are advised to consult this policy regularly for changes.
How to Contact Us
If you have any questions about this Privacy Policy or your rights, please contact us:
By Email: [email protected]
By Phone: 1-800-123-4567